Ilaria
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Atividade recente por Ilaria-
Hello! I'd need some help with the advanced search. As you can see from the two screenshots below, when I search for a few email addresses, nothing appears in the Users tab. But under the Articles ...
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Hi David Stalker, the suggestion to create a custom attribute was very useful, thank you! However I'm still having issues, because if I use the new attribute to filter the report, I get the error "...
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I agree with Mike, it would have been useful for us (for brand purposes) to customize that message but looks like it's not possible... also, even if I use an article as a landing page for confirmat...
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Hi all! I'm reviving this thread because I also was interested in changing the confirmation text from "Your request was successfully submitted" to a personalized copy, translated into different lan...
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Gabriel Manlapig I don't know why I haven't figured this out before haha, Occam razor! Thank you very much! :)
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Hi Zsa Trias, thanks! I realized that when I placed the time filter on the dashboard, I didn't set any time attribute to the filter (such as "Ticket created"). Problem solved!
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Jacqui Tildesley do you have any tip to fix this? I have the same issue unfortunately...
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I have an issue: I created a report that shows, in a table, the number of incidents that were added to the different Problem Tickets, week by week. In the report I also specified that it has to onl...
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Gaurav Parbat, I also wanted to follow up on this, like Olindo above me. Thanks!
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Hey Nicole Saunders, I wanted to follow up on this. Any news about the possibility to completely erase tags from the system or to correct typos? Thanks!