Anselm Engle
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Atividade recente por Anselm Engle-
This would be HUGE. Right now, we're doing a scheduled export to a Google sheet, then doing spreadsheet magic to get the data that way, and then inserting that into a document to create our dashboa...
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This would be huge for us as well! We just manually created 500+ macros because there's no way to bulk-create them... and now it turns out that we need to edit all 500+ of them to not default to pu...
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We'd love to see this updated as well! We're trying to segment customers based on info in our database, but that only syncs after a user is created, so if the user is emailing us for the first time...
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So, I love this change, but it's seriously lacking in practical function for us. :(Here's why:Right now, I'm using {{ticket.latest_public_comment_formatted}} to show end users the latest comment fr...
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This would be HUGE!
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We would also love this! We're looking at a workflow where a process goes forward of two dates match, and right now we're having to do some Zapier juggling. Would much rather do this natively!Ideal...
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Hi Kelly-Anne- Thanks so much for jumping in! Unfortunately, Kate is right. We're trying to show the name of the problem ticket *that's tied to an incident*. Or, more specifically: 1) The problem t...
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Hi-We're trying to do the same thing. Is there any way to sub in the name for the ID?Same issue- trying to put together a list of problems with number of incidents, but want to display the subject ...