Rolf Hayes
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Atividade mais recente por Rolf Hayes-
Rolf Hayes comentou,
Next question I'd like to see if there is a way of bulk updating customers organisations. We have over 700 customers not assigned to an organisation and whilst I set up domains if the customer is ...
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Rolf Hayes comentou,
Hello Gabriel Thank you for your help on this. I was struggling to make this work until I noticed that despite it being spelt Organisations on our system... The search must be spelt organizatio...
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Rolf Hayes comentou,
Hello All I want to find any customers that aren't assigned or linked to an organisation. Is this possible on this page or does anyone have any ideas how I should do this? Look forward to any help.
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Rolf Hayes comentou,
Brittany Mandel, this is a pain for us too. It seems that the lack of this feature along with a number of other similarly basic needs was missed in the development of Zendesk and despite a number ...
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Rolf Hayes comentou,
Not just that Dave but its a year and a half since the start of this thread. I can't think it needs that long to add this dev. Perhaps Zendesk don't look at many of these posts.
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Rolf Hayes comentou,
Albert Lechuga you aren't the only one. There are a number of things that we feel should be native to Zendesk and yet either you have to try and use a 3rd party app or there is no way of achieving...
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Rolf Hayes comentou,
Thanks Tommy. I've just realised I'm mixed up. I'm meaning automations. My bad. The below is what I'm getting.
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Rolf Hayes comentou,
I have a trigger that has a condition for "Tags: Contains none of the following" and I have several tags in this field to stop the trigger from running if they are on the ticket in Support. Howeve...
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Rolf Hayes comentou,
Thanks Brett. Yes, I'm in touch with one of your Customer Care team, many thanks. I may be wrong that it is outdated, it was just that the menu options when clicking on my profile pictures weren't...
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Rolf Hayes comentou,
Thanks Dave. Could you let me know what I can expect next?