Yang Yang

Hi Miranda,

We want the same behavior as the widget can be triggered in the Zendesk admin center 'Get Help' button. It can also be closed from the launcher itself.

We do not want to always show the launcher. Also, the launcher overlaps with our UI components.

Yang

Hi, I have some questions regarding to Messaging setup for web. I don't find those from below API reference.  https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/sdk_api_reference/. 

1. Do you support hide/show the launcher like the way Web Widget (Classic) support? Can I add a close button to the launcher?

2. Can/How I change the position of the launcher by API?