Darren Hua
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Darren Hua comentou,
Hi Alina, Thank you for your response. We work in an internal IT organization where there many IT groups that need to coordinate with each other and for easier access of escalation and coordinati...
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Darren Hua criou uma publicação,
Give ticket access to select groups
We have a use case come up twice to give groups a shared ticket access so that groups can share the same view/ticket access rights. Unfortunately because of the sensitive data of other groups, we c...
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Darren Hua comentou,
Ill also be interested in following the development of this post as well.
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Darren Hua comentou,
Has there been any progress in this? I would be interested in knowing more since we have so many groups that are not related to each other that it is often quite a scroll to get to the right group...
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Darren Hua comentou,
Hi, Can you setup multiple slack channels or does it all go into one channel only? We have multiple groups using slack so setting up based on different conditions to different slack channels would ...