Shweta Devappa Ankalaki
-
Atividade total7
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por0 usuário
-
Votos0
-
Assinaturas3
Visão geral da atividade
Atividade mais recente por Shweta Devappa Ankalaki-
Shweta Devappa Ankalaki criou uma publicação,
When we are creating child tickets using Side conversation parent ticket time log is getting copied into the child tickets.
Hi Team, To monitor the duration of time spent by agents on each ticket, we depend on a "time tracking app". However, we've noticed that when agents create a child ticket from a parent ticket using...
-
Shweta Devappa Ankalaki criou uma publicação,
Parent and child ticket time log report in explore
Is there any way to get both parent and child tickets data, along with their total timelog in one report? Here is a sample report format that explains what I'm trying to achieve:
-
Shweta Devappa Ankalaki comentou,
Hi Christine, We have not crossed above mentioned Gmail resources limits. but still we are getting the same issue.
-
Shweta Devappa Ankalaki comentou,
Hi There! We are unable to connect our gmail account to zendesk, we are getting the below error message from zendesk once we connected the Email ID. Can you please help us resolving this error.