Sergio Anarte
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Sergio Anarte comentou,
+1 to that. It will be nice to have a dashboard to manage the available size.
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Sergio Anarte comentou,
Hi Brett, Is this something that is in the product roadmap? Thank you.
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Sergio Anarte comentou,
Yes Montana we did, actually I think is the best workaround so far. Thank you!
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Sergio Anarte comentou,
+1 to Ignacio's post!
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Sergio Anarte comentou,
Hi Brett, What will happen with current customers (whatever support plan they have) that are managing Twitter or Facebook private messaging within Support? Will they need to purchase the Addon?? Th...
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Sergio Anarte comentou,
Hi Adarsh Shet, nope, apart from creating API requests to suspended ticket endpoints and then executing actions based on different results, but not a big workaround anyway.
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Sergio Anarte comentou,
+1 for Guide and search data in Explore!
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Sergio Anarte comentou,
It's me again. I think we have found an issue but i'd like to see if the community has already seen it. Steps to reproduce it: Create Trigger > whatever conditions you want > Action: Send email to ...
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Sergio Anarte criou uma publicação,
Trigger doesn't send mail
RespondidaHi guys, I have a trigger like: Conditions: If ticket contains tag "123" and ticket is updated Actions: then send an email to "requester and CC", plus change the status to solved Expected results: ...
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Sergio Anarte comentou,
+1 to this