
Mike Cartwright
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Atividade mais recente por Mike Cartwright-
Mike Cartwright comentou,
Hi, Michael! Glad hostpbx.us is working out well for your team. To increase your team's productivity and the overall customer experience, you may want to take a look into Tenfold: https://www.tenfo...
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Mike Cartwright comentou,
Welcome to the community, Angie! Besides the support that Nicole offered, another way to integrate Zendesk with RingCentral is via a 3rd party software like Tenfold. Some of Tenfold's key features ...
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Mike Cartwright comentou,
I'm happy to help, Saripah and Nicole! Thank you, as well.
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Mike Cartwright comentou,
Saripa, you might also want to check a 3rd party CTI like Tenfold. It can integrate Zendesk with phone systems. With a software like Tenfold, all your calls can be automatically logged in Zendesk. ...
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Mike Cartwright comentou,
Thanks for sharing, Lars!
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Mike Cartwright comentou,
Thanks for the heads up, Sean. Appreciate it.
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Mike Cartwright comentou,
Should I contact the original source of the tickets to let them know of the leak? Absolutely. Although, the advice you got from Zendesk Support is a bit weird. By how it sounds, this is a sensitiv...
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Mike Cartwright comentou,
@Wes. Thanks! Will do that. The Zendesk's community has been so helpful so far, and have already available answers to most of my questions/issues. Appreciate it. Keep up the good work, you guys!
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Mike Cartwright comentou,
Hey, Jenna. We're under the same circumstance. We're using Tenfold to sync Zendesk with Facebook, LinkedIn, Instagram, and Twitter. It does makes syncing easier and allows us to work on everything ...
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Mike Cartwright comentou,
Thanks for the tip, Jessie. Didn't think this was possible.