Cheryl Wetherington
- Atividade total 63
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Atividade mais recente por Cheryl Wetherington-
Cheryl Wetherington comentou,
@Bill - I can tell you when we first moved our support desk to Zendesk, 99.9% of our submissions were to contact support via email. Over the last 2 years, those numbers have shifted, and about 40% ...
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Cheryl Wetherington comentou,
@Wes - Ha! - Me too. It's just so wrong....
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Cheryl Wetherington comentou,
Thanks so much Wes - I'll give it a try.
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Cheryl Wetherington comentou,
After you login, the Submit a Request button appears (I know this needs moved a bit too). Clicking on the Submit a Request button has no action. Thanks for the look!
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Cheryl Wetherington comentou,
Thanks Jennifer - and I could use an eyeball from you Wes if you have time. Just figured out my users cannot submit a support ticket in FF 31 or IE 11. Works just fine in Chrome and Safari. Blasted...
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Cheryl Wetherington comentou,
@Wes - a big thumb's up from us! We're implemented, and the majority of it is all from you, so thanks! support.viewpath.com
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Cheryl Wetherington comentou,
Happy Friday dance!
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Cheryl Wetherington comentou,
These look awesome - I totally want to implement. Love the color and clean look on both. Now if I only knew how to code...
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Cheryl Wetherington comentou,
Excellent advice!
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Cheryl Wetherington criou uma publicação,
Support Structure in a Small Business
As a small business, everyone wears multiple hats. Some of mine consist of Customer Success Manager, Help Video Script Writer, Scrum Master, Chaser Downer of Those Needing Chasing...you get the gen...