Sharon.Strauss
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Actually, we may use Web Portal, but we call it HelpCenter.... I do not see any 'Do not reply' text in the mail notifications.
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We use HelpCenter.
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I completely agree with Allison. Please enable the feature to respond via email.
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I'm unsure if Peter is suggesting that the fact that users can reply to forum's via email is a bug or if he is suggesting that he does not like that replying to a forum topic via email creates a ne...
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We would also love to see this feature supported. A large portion of our tickets come in via email and most of the responses our customers send to the tickets are via email. Not being able to res...