Josh
- Atividade total 285
- Última atividade
- Membro desde
- Seguindo 0 usuário
- Seguido por 1 usuário
- Votos 88
- Assinaturas 150
Visão geral da atividade
Atividade mais recente por Josh-
Josh comentou,
three years later no progress
-
Josh comentou,
Use Case: We want to know what plan someone is on when they're chatting with a support agent. GoSquared does this easy: Example: http://bucket.greysignal.com/0g0c0Y2m2W02
-
Josh criou uma publicação,
Deeper ZoHo Integration
RespondidaSo following up on this post, I would like to ask if it's possible to create a deeper integration with Zoho, more like the native Salesforce one that is built very deeply into zendesk... Which is t...
-
Josh comentou,
+1
-
Josh criou uma publicação,
Business hours incorporated with IVR Menu
RespondidaWould like the ability to have business hours built into the IVR menus.
-
Josh criou uma publicação,
Rescue Lens
RespondidaWould really like something like this built into zendesk... https://www.logmeinrescue.com/remote-support/lens
-
Josh criou uma publicação,
Free Internal Agent to Agent chat
Não planejadaCan we get the option to use zopim free internally just agent to agent?
-
Josh comentou,
It would be nice to communicate with other agents in zopim without a customer/end user involved
-
Josh comentou,
Zopim team - any update on this? It would be nice to chat with my agents on zopim rather than slack.
-
Josh comentou,
Just work like slack. Internal chat. Agent to agent chatting