Nate Legakis
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Atividade mais recente por Nate Legakis-
Nate Legakis comentou,
Has anyone tried the wordpress plugin called Zendesk Request Form? If you don't have time to explore the api, it looks like this app does a lot of that work for you.
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Nate Legakis comentou,
Please add me to the list of Zendesk customers who would love to have the ability to exclude tickets created by agents. The only work around this problem that I can think of right now is to have a...
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Nate Legakis comentou,
What is the purpose of this condition? Assignee is not current user
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Nate Legakis comentou,
If I can't use html, is there an alternative way to create a link for a telephone number?
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Nate Legakis comentou,
I'd love to be able to use HTML in macros. What's the current status on this? Do I need to sign up for a beta version?
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Nate Legakis comentou,
Yikes. That might take a little more effort than I was hoping to spend on this.
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Nate Legakis comentou,
There's a list of fields that show up at the bottom of emails that agents get. The fields are listed right after the line that reads "You are an agent. Add a comment by replying to this email...
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Nate Legakis comentou,
Is there any way to create a one click button or text link for macros just like Zendesk did with the take it macro?
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Nate Legakis comentou,
Is there a maximum number of characters for custom fields?
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Nate Legakis comentou,
Thanks for the reply. We're holding off on SSO for now. We might implement it in the future, but not anytime soon. Here's where I got the information about the Wordpress plugin and SSO. https://...