Dan Ross
- Atividade total 1211
- Última atividade
- Membro desde
- Seguindo 2 usuários
- Seguido por 4 usuários
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- Assinaturas 419
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Atividade mais recente por Dan Ross-
Dan Ross comentou,
Hey Sarah, The widget itself is hosted on Zendesk's servers, you can call it via a simple Javascript snippet. you can also specify specific domains you want whitelisted, so that the widget can't b...
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Dan Ross comentou,
Hey Bogdanw, Org IDs are read only and assigned automatically on org creation. The only thing I can think of here is that a similar account with a similar name was created and the old one deleted...
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Dan Ross comentou,
Hey David, Try using the custom field ID, rather than the name of the field. You can find the Field ID in the Ticket Fields setup area in Support admin, next to the field name. $('#request_custom_...
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Dan Ross comentou,
Hey Sarah, I did a bit of looking and it seems like it'd be CSS changes. I found a lovely soul who created a demo of the CSS involved, it might be a good proof of concept to get you started DEMO H...
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Dan Ross comentou,
Hey Lost Film, Like the article indicates, the robots.txt file is shared across all Zendesk instances and is not editable. I'm not sure you're going to be able to make a sitemap this way.
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Dan Ross comentou,
+1 for GCP as a platform for handling event tracking. Will Zendesk consider leveraging this new tool to fix the current Audit Logging in Support? It seems like it would be a great use of the techno...
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Dan Ross comentou,
Hey Krista That $(document).ready(function() { (and the closing brace you need at the end) may be the culprit. Can you open your browser console (right click->inspect-.Console) and put any errors...
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Dan Ross comentou,
Hey Jason, Emails are unique in Zendesk, so if you're getting a message the email is in use, the best thing to do is search for that email in your Zendesk. It will be tied to a user profile already...
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Dan Ross comentou,
Hey Sebastian, Apologies, I think I misunderstood. If you're looking to set it, unfortunately triggers and a dropdown would be required. We leverage a whole bunch of different trigger functions to ...
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Dan Ross comentou,
Hey Sean, No native field restrictions available unfortunately. There's a few apps in the Marketplace that handle approval based workflows. I believe one was called Myndbend, and there's one called...