Sushant Awalekar
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Atividade mais recente por Sushant Awalekar-
Sushant Awalekar comentou,
Hi Javier, You can achieve this by creating a simple zendesk app along with zendesk APIs which will run in the background and silently copy contact mail into ticket field. we developed the 'Field c...
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Sushant Awalekar comentou,
Hello Riza, You can mail me at support@moderatorsushant.zendesk.comHappy to Help!!!
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Sushant Awalekar comentou,
Hi Olga, I think you are on Agent Role and this is the reason why you are unable to see Business rules These changes can be performed by user with Administrator Role.So i would suggest that contact...
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Sushant Awalekar comentou,
Hi Olga, Welcome to the Zendesk Community!!! Seems you have deactivated trigger named Notify assignee of assignment if Not then check for any of the trigger condition has modified? The Notify assig...
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Sushant Awalekar comentou,
Hello Bobby, Unknowingly you have changed the contrast ratio of Brand text color to 1, so regardless of what brand color you select, It will always hides the brand text color. So you can easily fix...
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Sushant Awalekar comentou,
Hi Mark Welcome to the Zendesk Community! Regardless of JS , you can actually generate random numbers in Liquid Markup by making use of both the liquid's date filters & modulo filter.Here I have ...
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Sushant Awalekar comentou,
Hi Amie, I have tested the same code snippet in my helpcenter and its working as expected.So Can you provide more details on where you have added this code in script.js ?
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Sushant Awalekar comentou,
Hello Hitesh, you want to create View or Report ???
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Sushant Awalekar comentou,
Yes riza,you can create trigger to change status from solved to open when you receive bad rating on your tickets.You can create appropriate trigger from here : Admin>Business Rules>Triggers. Let m...
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Sushant Awalekar comentou,
Hi riza, Welcome to the Zendesk Community! Closed tickets are locked. They cannot be reopened or updated in any way,for more information you can check this article: Can I edit closed tickets? Hop...