Madison Davis
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Madison Davis comentou,
This article is based on a question posed by Zendesk Community Member Stassa Miller. The answer was originally provided by Zendesk Community Moderator Heather Rommel. For full context, you can read...
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Madison Davis criou um artigo,
A promoção de um artigo envia uma notificação para usuários que o seguem?
Pergunta Quando promovo um artigo, a ação envia uma notificação para usuários finais que seguem o artigo ou seção em que ela é publicada? Como notificar os usuários sobre atualizações a um artigo? ...
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Madison Davis comentou,
This article is based on a question posed by Zendesk Community Member Darren Taylor. For full context, you can read the the original conversation in the community here: Drillthrough Not Showing Col...
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Madison Davis criou um artigo,
Drillthrough não mostrando os elementos selecionados
Pergunta Selecionei vários elementos que quero ver no meu pormenor de pormenor, mas nem todos eles estão aparecendo na consulta. Por que eles estão ausente? Resposta Somente atributos ou métricas...
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Madison Davis comentou,
Hey Ian, if you haven't seen it yet, I'd start with Time Tracking app: metrics you need to be measuring. There are a couple examples in there for measuring handle time by ticket or by agent.
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Madison Davis comentou,
Thanks for clarifying, Randy! It sounds like what would actually help is a renamed set. You can read how to update the name of attributes in this recipe. It's talking about a different attribute, b...
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Madison Davis comentou,
Hi Kyle, I'm not sure, as the integration is developed at SageTalk! You'll need to visit http://www.sagetalk.io/ for more information about their integration.
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Madison Davis comentou,
Hi Catalin! It looks like you heard from our support team that this isn't possible in Explore at this point in time. For any onlookers, Catalin posted a feature request in our product feedback foru...
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Madison Davis comentou,
Hey Peter! It looks like you submitted a ticket about this to our Advocacy team. Is everything squared away?
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Madison Davis comentou,
Hi Pilulka Distribuce s.r.o.! We were temporarily having issues with our billing portal earlier this week. Could you try again and let us know if you're still having issues?