Jonny
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Atividade mais recente por Jonny-
Jonny comentou,
Hey there Alexander, Your question definitely requires some additional questioning, I've gone ahead and created a ticket on your behalf and will continue to assist you there. Cheers,
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Jonny comentou,
Hey there Leslie! Thanks for leaving us with your question :) My apologies for the inconvenience, but the text editor for your ticket comments does not render HTML or CSS code (for more information...
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Jonny comentou,
Hey0 Roberto! Thanks for leaving us with your question :) From what I understand, there isn't a set pattern on the changing behaviors of an IP address, but they can change at any point in time. Ho...
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Jonny comentou,
Greetings Nitin, Thanks for your question! I've looked into this and while this would be a pretty neat feature to add to this integration, I'm afraid right now there isn't a way to achieve somet...
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Jonny comentou,
Fantastic article Joey!
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Jonny comentou,
Greetings Corey, Thanks for stopping in and leaving us with your question. Unfortunately, you wouldn't be able to send your CSV as a payload. However, you can parse the CSV on your end to create th...
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Jonny comentou,
Happy Friday! I'd like to apologize for the inconvenience, as this isn't possible with the current round robin functionality in place. The maximum queue wait time will only come into play if for ex...
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Jonny comentou,
This is great =)
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Jonny comentou,
Hi Ali, Thanks for your question! If you or someone on your team is familiar with utilizing the API, you could create a script using this "Organization Membership" API doc. Per that article, a memb...
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Jonny comentou,
Hiya Claire! I hope you can accept our apologies as this kind of agent management style, column like grouping for agents, if you will, is not something we currently have at this time. Though this w...