Max McCal
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Max McCal criou um artigo,
Alteração de gatilhos para prevenção de spam
A Zendesk está alterando os padrões da sua conta para evitar atividades de spam. Como resultado, as notificações de gatilhos da sua conta podem ser atualizadas. Esta atualização protegerá novas con...
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Max McCal comentou,
Hey, Sean - I set you up a couple weeks ago and sent you an email to that effect. I'll follow up with you.
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Max McCal comentou,
Hi, Steven - Regarding the original question I just wanted to confirm this is an error in the text. We've opened an issue to fix it.
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Max McCal comentou,
Thanks, Stephen. I think we definitely need to improve the granularity of our agent permissions -- in fact it's something we're thinking about now. These default permissions that cannot be altered ...
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Max McCal comentou,
Hey, Stephen - Allow me to offer some answers here. SSO bypass. I can understand your concern here. In actuality, nothing has changed as far as the behavior goes. there are no new ways to set up yo...
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Max McCal comentou,
Hey, all - We're continuing to investigate the best solutions to this. An early plan fell apart when confronted with reality, and we've gone back to the drawing board. I agree, it's a terrible ris...
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Max McCal comentou,
Hey, all - As of today, we're ready to open early access. We'd done significant testing, and we're currently using our new spam filter in all accounts to block some of the most obvious spam. We'd ...
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Max McCal comentou,
Hey, all - This is something we'd support in general, but it isn't something we've had any specific planning around. For now, we don't have any estimates.
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Max McCal comentou,
Hi, all - Allow me to elaborate as the product manager for abuse prevention at Zendesk. We're sorry for not responding here sooner. As you can imagine, elaborating on how spam is created is a tric...
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Max McCal comentou,
@Christoph - The options for authentication will not change. This means you can set up JWT, SAML, Google, or Microsoft authentication for agents, and any of those plus Twitter and Facebook authenti...