Max McCal
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Atividade mais recente por Max McCal-
Max McCal comentou,
Hey, Sean - I set you up a couple weeks ago and sent you an email to that effect. I'll follow up with you.
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Max McCal comentou,
Hi, Steven - Regarding the original question I just wanted to confirm this is an error in the text. We've opened an issue to fix it.
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Max McCal comentou,
Thanks, Stephen. I think we definitely need to improve the granularity of our agent permissions -- in fact it's something we're thinking about now. These default permissions that cannot be altered ...
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Max McCal comentou,
Hey, Stephen - Allow me to offer some answers here. SSO bypass. I can understand your concern here. In actuality, nothing has changed as far as the behavior goes. there are no new ways to set up yo...
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Max McCal comentou,
Hey, all - We're continuing to investigate the best solutions to this. An early plan fell apart when confronted with reality, and we've gone back to the drawing board. I agree, it's a terrible ris...
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Max McCal comentou,
Hey, all - As of today, we're ready to open early access. We'd done significant testing, and we're currently using our new spam filter in all accounts to block some of the most obvious spam. We'd ...
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Max McCal comentou,
Hey, all - This is something we'd support in general, but it isn't something we've had any specific planning around. For now, we don't have any estimates.
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Max McCal comentou,
Hi, all - Allow me to elaborate as the product manager for abuse prevention at Zendesk. We're sorry for not responding here sooner. As you can imagine, elaborating on how spam is created is a tric...
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Max McCal criou um artigo,
Recursos para prevenção de spam
O artigo Controle de tickets de spam com o CAPTCHA mostra a você onde o CAPTCHA está ativado. Para obter informações sobre a proteção de sua conta e o tratamento de spam, consulte estes artigos: C...
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Max McCal comentou,
@Bmosk - I've removed it. I'm not sure what that was in reference too. It was related to some technical fix, which isn't affecting anything in the agent UI.