
Mike Lenehan
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Mike Lenehan comentou,
Nicole S., Since the Salesforce sidebar app will no longer function, as an Agent who relied on that view to see Salesforce data about the ticket requester, what are my options? If I understand what...
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Mike Lenehan comentou,
The above Salesforce integration videos are showing the legacy integration, correct? Are there videos like these for the new integration? I'm unclear about one thing...will the Salesforce App with...
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Mike Lenehan comentou,
Is there a way to clear the CC list when a follow-up ticket is created?
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Mike Lenehan comentou,
+1 to add notification when updating Article itself (not just for comments).