Michael Stone
BetterCloud is the first unified SaaS management platform, empowering organizations to securely adopt and manage best-in-breed SaaS applications. Every day, thousands of customers rely on BetterCloud to centralize SaaS management, automate workflows and compliance policies, and surface relevant insights across SaaS applications.
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Votos em atividade por Michael Stone-
Hey all, Rob Baker was kind enough to share his version of the Zendesk Round Robin Script titled 'Zendesk Roulette (ZDR)'. Here is a list of the new features and a link to the updated script: ...
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Hi Melissa/Mark, The document does not need to be open in order for the script to run. Step 5 in this guide will run this script every minute in the background and ensure that your tickets are ass...
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+1 !!!!
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I agree with Maisa on this one. This has caused frustration on our side as well
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Hey all, Figured it out -- you will need to: 1) Head into your script (Tools > Script Editor) 2) Replace lines 182-190 with the following: https://gist.github.com/anonymous/179b6b18b28afc2351d3 I'v...
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Ramin, thank you so much for the workaround. If you'd like some feedback on Reporting I'd be more than happy to help out. -Mike
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Hey @Milton apologies for the delay. Shoot me an email I'd be happy to take a look: michael.stone@bettercloud.com
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Thanks Colin!
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Hey Elizabeth, Sorry to hear you ran into this issue. Shoot me an email: mike@bettercloud.com I'm happy to take a quick look. Right off the bat, is it possible 'agentSheet' was renamed or redefined...
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Hey Nadia, Feel free to send me an email: mike@bettercloud.com I'm happy to take a quick look. Based on those errors, Apps Script is saying the method we are trying to use is deprecated. However. i...