Stephen A Kairys
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Atividade mais recente por Stephen A Kairys-
Stephen A Kairys comentou,
Carolyn Elder Hi, hope you don't mind my reaching out. I was reviewing your method of bringing a Google Doc into Zendesk from (apx.) May, 2020. write the doc in Google, review and edit it with ...
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Stephen A Kairys comentou,
Hey, Melody, Thanks for your response. As you indicated that the editor can be tricky w/o using HTML, and I'm not comfortable modifying the source code, I took a step back and manually numbered the...
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Stephen A Kairys criou uma publicação,
Guide: Numbered list nested within bulleted list
HI, In Guide, I have a section in an article where I'd like to nest a numbered list within a bulleted list. e.g. Making an omelet: Pour olive oil into saucepan. Crack eggs. Pour eggs into saucepa...
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Stephen A Kairys comentou,
Hi, Our KB has several categories. I need a filter that will display ONLY articles belonging to Category X Per the example below., here's how the article list appears, with filtering active. How c...
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Stephen A Kairys comentou,
Hello, I reviewed the instructions for exporting to CSV file but it looks like it exports Help Center items and not Guide Users, which is what we need. And would also be nice to know how to export ...
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Stephen A Kairys comentou,
Don't see a link to EXPORT from this screen (user list) only IMPORT. Please see attached. Please advise where EXPORT can be invoked. In particular how to export a CSV and how to export an XML. I ne...
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Stephen A Kairys comentou,
Hi, We have three brands., Call them: BRAND X BRAND Y BRAND Z When a user signs on with his credentials, he's often taken to BRAND Y. But we need him to go to BRAND X, while other users will want...
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Stephen A Kairys comentou,
Nicole, per our exchange from last month (August): >>Users in the PHM org may have access only to BUYER USER GUIDE Category>>Users in the ABC org may have access only to NEW PRODUCT Category>>Use...
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Stephen A Kairys comentou,
Hi, on the first page of this article, you refer to a "short video" about organizations. However, there is no link to it that I can see. "You can watch this short video about creating organizations...
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Stephen A Kairys comentou,
Hello! Is there a way to limit a section or category to a subset of our customer base? To repeat what I mentioned before: As I understand it, my manager is setting up a taxonomy where a particular ...