Lisa Kelly
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Lisa Kelly comentou,
Fixed. Thanks for catching this, Thomas!
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Lisa Kelly comentou,
Thank you, Thomas! The link and redundant text are fixed. You may need to refresh your browser to see the change.
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Lisa Kelly criou uma publicação,
Enabling Chat transfer in the Zendesk Agent Workspace (EAP)
Important: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). To enable Chat transfer to work properly in the Zen...
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Lisa Kelly criou uma publicação,
Enabling and disabling the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). For more information about this feature, refer to Using ...
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Lisa Kelly criou uma publicação,
Managing unified conversations in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). For more information about this feature, refer to Using ...
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Lisa Kelly criou uma publicação,
Getting started for administrators in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). For more information about this feature, refer to Using ...
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Lisa Kelly criou uma publicação,
Documentation resources for the Zendesk Agent Workspace (EAP)
Documentation resources include: For agents Using the Zendesk Agent Workspace Serving chats in the Zendesk Agent Workspace Chat limitations Receiving and placing calls in the Zendesk Agent Workspa...
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Lisa Kelly criou uma publicação,
Receiving and placing calls in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). This article describes a few of the main talk features t...
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Lisa Kelly criou uma publicação,
Viewing customer context in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). This article describes how to view customer context info...
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Lisa Kelly criou uma publicação,
Serving chats in the Zendesk Agent Workspace (EAP)
Note: The latest Zendesk Agent Workspace experience is available to a limited set of customers as part of an early access program (EAP). This article describes chat features that you can use in...