Andreas Lärkfeldt
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Andreas Lärkfeldt comentou,
This is really important for us as well - linked article: https://support.zendesk.com/hc/en-us/articles/236098508?page=1#comment_360000211088
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Andreas Lärkfeldt comentou,
As Van, Jono and our listeners are saying: It's very confusing that you have 3 different kind of searches. And it becomes even more confusing when you see a list of hits in INSTANT SEARCH, but NONE...
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Andreas Lärkfeldt comentou,
FYI - I experience the same issue, but you can temporarilly fix this by adding custom dates instead of pre-figured ones. :) By doing so you'll see searches as before.
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Andreas Lärkfeldt comentou,
Hello Jessie! About adding a specific TICKET FORM to a specific brand doesn't cut it for us. We have a team that is handling all of our brands (along side people only handling one brand - so it wor...
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Andreas Lärkfeldt comentou,
@jake - When I read through this list of comments in this matter I can't see any reason why Zendesk shouldn't make this possible. Couldn't you please tell us what the problem is? Is your entire dat...