Richard Giddens

1. Comunidade
2. Support Q&A
3. SOLVED: Perform a ticket search using string in URL

Hi Benjamin. Have found your plugin very useful for doing CallerID based popups from our ACD system. Thank you! There is just one issue , we've found there are problems caused with having multiple ...

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• Richard Giddens
• Criado 10 de outubro de 2018 01:47
• 0 voto

1. Comunidade
2. Feedback on Support
3. Passing API Header in HTTP Target

I'm having trouble getting this to work with FreePBX REST interface. I don't think the token is being passed properly using the simple auth box? 

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• Richard Giddens
• Criado 11 de setembro de 2018 04:24
• 1 voto

1. Admin Center
2. ...
3. Managing global security and user access
4. Configuring your firewall for use with Zendesk

This is a fairly annoying way to do things. I'd like to add my voice to requesting an API endpoint to retrieve these, even better being able to narrow this down to our pod only... doesn't work when...

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• Richard Giddens
• Criado 11 de setembro de 2018 02:15
• 1 voto

1. Comunidade
2. Support Q&A
3. Is there a way to restrict ability to log problem tickets to admins only?

Thanks Heather :)    not the answer I was looking for (I second the argh! here) , but that clears up whether its possible and also gives me a workaround.   

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• Richard Giddens
• Criado 30 de julho de 2018 22:36
• 0 voto