Melissa Lanning
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Melissa Lanning comentou,
Hi Brett! I actually already have a ticket open with your Support team for this issue, ticket # 4500585.
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Melissa Lanning comentou,
I am testing embedding a password-protected Vimeo video that we have been linking to our legacy docs for a while now into a Guide article. Because the toolbar "embed video" function only lets you u...
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Melissa Lanning comentou,
It does help, thanks. I believe my SSO admin had already found some of this info in your docs, but I've shared them with him anyway.
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Melissa Lanning comentou,
Hi Brett - Thanks for clarifying that. When I go into the Support admin panel and go to Tags under the Manage section, I just see the following message: "Tags are words or combinations of words you...
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Melissa Lanning comentou,
Thanks for your reply, Nicole. We are trying to create more groups of users in order to assign more granular view permissions for Guide articles. All of our users are currently being created via SS...
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Melissa Lanning comentou,
Our users are setup via SSO, and we don't use the Support/ticketing function, just Guide. It seems that there is no way to create tags or orgs for Guide alone.
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Melissa Lanning comentou,
How can tags be added if we are using Guide but not the Support function? All of our customer users are added via SSO.
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Melissa Lanning comentou,
The instructions given here are pretty out of date with the current Customize Design UI. I have the Guide Professional license, and I have enabled Unsafe HTML. Can this article please be updated? I...