Stephanie Langlois
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Atividade mais recente por Stephanie Langlois-
Stephanie Langlois comentou,
Hi Aime,Yes, it's very simple to connect multiple brands. Your client will need to go through the flow 1 time per page that they wish to connect.
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Stephanie Langlois comentou,
Ayuda Wildbrands we are wrapping up the Beta phase of the program and should be making it generally available soon. If you'd like to be considered for the early access program, your account manager...
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Stephanie Langlois comentou,
Hello, The only way to reply to a voice message with a voice message at this time is for an agent to separately record a response and then attach the voice recording to a new reply on the ticket.
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Stephanie Langlois comentou,
Hi Adam Eisenman,If you see the warning message flash when sending a message outside the 24-hour window, it should also be tracked in the ticket event history. However, we know that this isn't alwa...
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Stephanie Langlois comentou,
Hi Ivan Parodi,You need to pay for the Social Messaging add-on and if you wish to use WhatsApp, you need to pay for each number you wish for us to connect to the WhatsApp Business API. To clarify f...
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Stephanie Langlois comentou,
Hi Sebastian Juul Jensen,When connecting a phone number to the WhatsApp API, we need to connect it to a single business manager so if all your Facebook pages are in the same business manager, you c...
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Stephanie Langlois comentou,
Hi Eugene Ooi there are a number of small things we'd need to check to see what's causing the error, such as capitalization caused by the WeChat dashboard being translated from Chinese. Can you ple...
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Stephanie Langlois comentou,
I definitely hear what you're saying. The unfortunate fact is that this is the same case for all WhatsApp Business Solution Providers, we are all subject to the same policies and restrictions. This...
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Stephanie Langlois comentou,
Hi Federico CuelhoThis is a very special type of account and our suspicion is this status is only offered to top end brands or brands that do a lot of business with Facebook. However the reality is...
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Stephanie Langlois comentou,
Hi Kris Klimek,I hope this helps.1) Twitter and Facebook don't show up in this notifier yet. We are hoping to add them there by default down the line. However, if you add the tag messaging_support ...