Tom Skjönsberg

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    Tom Skjönsberg criou uma publicação,

    Tracking ticket assigns across groups problem

    I've been looking at the recipe that was provided by Zendesk, but cannot get the results to display correctly when having to use more than one Group ID for previous value. At the moment I am trying...

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    Tom Skjönsberg comentou,

    Kim Sillery You can get the data for chat at least, which is what we are doing at the moment as a "work-around". We take the CSV files from analytics and use the status_sessions data to report on l...