Hedda Klintskog
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Atividade mais recente por Hedda Klintskog-
Hedda Klintskog comentou,
Hi Bryan, and sorry for the really late response. I must of forgotten to answer you and I haven't been working with ticket deletion again until now. I still have the same problem: when i try to do ...
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Hedda Klintskog comentou,
Thank for your answer! I have another question, I'm trying to bulk delete old tickets with the API and I have to many tickets to it with just one request. Therefore, I'm using a loop until all the ...
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Hedda Klintskog comentou,
I think I solved it, I can use "user_segment_id" to check if the article can be viewed by everyone or not. Best regards
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Hedda Klintskog comentou,
Hi! I've tried as an end user in both preview mode and when the account is activated. When I display the articles by using the API I don't know how to determine whether they are internal or not. I'...
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Hedda Klintskog comentou,
Hi! I'm also trying to display all sections on the category page, but I'm using another solution. I'm also displaying the articles with the API but I have problem with internal articles. I can se t...
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Hedda Klintskog comentou,
Thank you!
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Hedda Klintskog comentou,
Hey! By using the API, is there anyway I can see when a soft deleted ticket were solved? By doing a search in the API, I can e.g. get all the tickets that were solved before today by adding "query:...
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Hedda Klintskog comentou,
Thanks for the answer! I tried to set the sandbox to the default Copenhagen theme but it didn't work. So it shouldn't be a problem with my code. Should I try to reset the entire Sandbox? Or is t...
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Hedda Klintskog comentou,
How can I fix the authentication problem? Can the problem be that I changed something in script.js? I can't find the code were the requests are made, but I assume it's somewhere in script.js. I do...
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Hedda Klintskog comentou,
Hey! I've edited the code of the sandbox (if thats what you mean by custom code). I had problems with the API requests earlier so it might be an API problem rather than a problem with the code.