Ryan Gott

Technical Product Manager in the Fintech space.

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    Ryan Gott comentou,

    We have issues where customers leave chats before an agent can wrap up the ticket and the agents are immediately served another chat. It would be good in these situations to have a feature which al...

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    Ryan Gott comentou,

    I work in an environment where one user can have multiple products, denoted by a unique product ID. If we could allow users to enter an ID on the ticket level and trigger a new user field to popula...