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Martin Holmes

Product Manager

Zendesk Product Manager
  • Atividade total
    68
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Atividade mais recente por Martin Holmes
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    Martin Holmes comentou,

    Hi Phil,  You can continue to export the Call Summary CSV from the History page for now. We will move that specific CSV over to the Usage Charges page in the next couple of months. We will make mak...

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    Martin Holmes comentou,

    Comentário oficial

    Bonjour, Si vous souhaitez acheter un numéro de téléphone en France, veuillez remplir le formulaire suivant et nous serons heureux de vous aider. https://support.zendesk.com/hc/en-us/requests/new?t...

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    Martin Holmes comentou,

    Comentário oficial

    Hi Susan,  This is on our backlog for prioritisation, we don't have any date to share yet but some information you are looking for can be found in the below API's. If your IVR is flat (not 1 IVR ro...

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    Martin Holmes comentou,

    Hi Rosebeth,    We will be adding the Call Summary csv file to the list of csv files that can be downloaded from the Usage Charges page before the History page is retired. So you will continue to h...

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    Martin Holmes comentou,

    Hi Christoph,  You may need to do a refresh in order to see the new Usage Charges page. If you still experience issues, please open a ticket and we will look into it ASAP.    Thanks, Martin