Bart
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Atividade recente por Bart-
Quick Question. If a ticket is closed, and you have removed a ticket field option. -- Those tags remain on all the closed tickets from before correct? -- I'm asking as today I am removing some add...
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Any possibility to have emoji's as possible in the community? Right now it's quite a hassle to have to go to something like emojipedia to copy paste them in.
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Hi Jonathan March and Richard Dawson, Thanks guys for all the help. Both great suggestions. I've checked which triggers were firing upon the creation of the ticket and added to those triggers tick...
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Heya @jonathan march, Thanks for that - I think I would have to create a condition when agent creates ticket - a tag is added - maybe make it the first trigger so no other triggers fire after. M...
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Hi Jennifer Rowe, When an agent creates a ticket on behalf of the requester, is it possible to create the trigger to send an out bound email - but have no triggers act upon it? And if so, what con...
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Agreed with Teo, Slicing / filtering / decomposing data by end user / email / custom fields on those who vote / subscribed etc.
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Devan - Community Manager, Is there a way to have as a table in two rows, the update Country - for end-user - and another row with the end-users email. For example, we're bringing out a feature th...
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I'm wondering if there is anyway to add via a trigger the update country data to user data. Let's say I don't want to ask end users to pick a country, because they might simply choose whatever they...
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Yeah, was hoping to simply have it automatically appear in my inbox for all new posts / comments rather than go to the post to follow it. Almost like an auto-subscribe to the whole section.
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I am a bit late to this party Jessie Schutz, So has this been implemented in any way? Also is there a way to subscribe as an agent to all new posts / comments that appear anytime so that we can...