Liz W
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Atividade mais recente por Liz W-
Liz W comentou,
Hm - I'm stumped too on that one, Chris. I'm hoping someone who knows more can weigh in!
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Liz W comentou,
Hi Chris, Good question. I find the way all these settings fit together pretty complicated — it's taken me a while to get them figured out. That setting would be configured one of two different pla...
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Liz W comentou,
Hi Eugene, Yes, that's helpful. I got Explore activated and started taking a look, and I do think this is the best way I've found of meeting the need I described. Thank you for clarifying this for ...
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Liz W comentou,
Hey Eugene, A follow-up question: will the Explore report you highlighted provide a list of all users, or only those with recent tickets? We aren't currently using Support, though we have it and ma...
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Liz W comentou,
Yes, thanks so much, Chad! That was very helpful. In case this is useful for anyone else: At first I thought it wasn't working when I tested it, but then I realized I was viewing the list of sectio...
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Liz W comentou,
I agree. This would be very helpful. Please consider adding this feature, Zendesk team. Thanks!
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Liz W comentou,
That's very helpful. Thanks, Maggie!
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Liz W comentou,
I would like to second the comments of those who would like to be able to turn off this feature completely. In addition, I'm concerned because the welcome email is not functioning as described. Our...
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Liz W comentou,
I have a question about how this works. If we were to check "Limit to user segment" and choose a custom user segment based on a defined tag, would that effectively mean that end users could not cre...
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Liz W comentou,
Hey Trapta, Thanks so much! That worked. I was thinking I had tried adding it to the style.css file previously without success, but one way or another it worked this time. Since I'm focused on the ...