Abe

1. Comunidade
2. Zendesk SDKs
3. How can I set up multiple mobile SDK?

Thanks for getting back to me Eric Nelson.  We are looking for a way to use multiple answer bots in our app as we want to start with different flows depending on circumstance.  Making multiple bran...

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• Abe
• Criado 2 de dezembro de 2022 18:37
• 0 voto

1. Comunidade
2. Zendesk SDKs
3. How can I set up multiple mobile SDK?

Hi Greg Katechis, the link is for the Classic SDKs.  We're using the Messaging SDKs and I don't see a way to include a brand URL during initialization.  Are multiple brands supported in the Messagi...

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• Abe
• Criado 2 de dezembro de 2022 00:55
• 0 voto

1. Bots and automation
2. Custom bots (Flow Builder) documentation
3. Working with messaging bots for your web and mobile channels

Hi there, We would like to show the user different bots depending on where they are in our app.  We're using the Zendesk Messaging SDKs for mobile.  Is there any way to do this?  It looks like each...

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• Abe
• Criado 1 de dezembro de 2022 20:26
• 0 voto

1. Comunidade
2. Zendesk SDKs
3. Having issue when trying to authenticate

Perfect thanks Greg Katechis!

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• Abe
• Criado 8 de março de 2022 17:52
• 0 voto

1. Comunidade
2. Zendesk SDKs
3. Having issue when trying to authenticate

What value should be in the `kit` field in the JWT header?  The docs are not clear on this point.

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• Abe
• Criado 7 de março de 2022 20:19
• 0 voto

1. Comunidade
2. Zendesk SDKs
3. Set user Identity / Visitor Info for messaging SDK

Thanks!

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• Abe
• Criado 3 de março de 2022 16:51
• 0 voto

1. Web Widget
2. Web Widget documentation
3. Authenticating end users in messaging for the Web Widget and mobile SDK

Hi Zendesk team, What is the proper value to use for the `kid` property in the JWT header?  Is it the App ID, Client ID, or none of these? Thanks -- Abe Edit: I got an answer to this question here:...

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• Abe
• Editado 9 de março de 2022 20:23
• 0 voto

1. Comunidade
2. Zendesk SDKs
3. Need some help to use Answerbot on android

Hi Max, It would have saved me a good deal of time if this information was in the documentation for the Classic SDKs.  Something like "Using the FlowBuilder to provide a flow for the AnswerBot is o...

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• Abe
• Criado 2 de março de 2022 03:48
• 0 voto

1. Comunidade
2. Zendesk SDKs
3. Set user Identity / Visitor Info for messaging SDK

Hi Mick, Thanks for your reply.  Does this mean after I log in the user, they won't be prompted for their name and email at the start of the messaging flow?

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• Abe
• Criado 28 de fevereiro de 2022 19:42
• 0 voto