Steve Eli
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Steve Eli comentou,
This feels like a bug to me rather than working as designed. I understand the no public comments thing, but rather than just electing to not populate anything, Zendesk choose to populate "Untitled ...
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Steve Eli comentou,
Agree I would love to see this as a baked in feature to Zendesk without having to use a webhook. We currently an email application called Front that has this comment workflow natively and loosing t...
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Steve Eli comentou,
Scott Allison or Scott Allison Thanks for the recognition of my post and acknowledgement of this request, but I know i speak for others in this thread that we would urge Zendesk to prioritize this ...
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Steve Eli comentou,
I feel like i did something wrong here because that attribute isn't giving me values and errors out on the bottom of the page what when clicked on shows:
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Steve Eli comentou,
I copy and pasted this same thing and it errors out for me. EDIT:There might have been a typo from the screenshot to the attribute posted. It's actually:DATE_DIFF([Ticket solved - Timestamp], [Ti...
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Steve Eli comentou,
Is there a way to see or post the last time that ticket data was updated in Explores dashboards?
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Steve Eli comentou,
I whole heatedly agree with this request and all the comments posted here. Until Zendesk implements a way to do this, an interim solution here might be to filter out the tickets that you designate ...
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Steve Eli comentou,
OMG yes. Make this stop please for the love of all that is good.