Julia DiGregorio
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Votos2
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Atividade recente por Julia DiGregorio-
Can you please clarify whether I can use one link for all customers or whether I need to create one for each customer. Shouldn't the visibility on the contact level control the data they can see?
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Can you please let us know what was done to correct the issue
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Johan Billow - unfortunately, there is no way to do what you are thinking. I have been down the path with Zendesk in the past. If the report contains customer specific data, it needs to be its ow...
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Johan Billow no worries. The issue I have with the dashboards is if you change an underlying report you need to refresh the dashboard, edit and save. Unfortunately with over 1000 customers this...
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@... what version of Zendesk are you on, as the professional version only allows scheduling of dashboards and not reports
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Peter F this is for posts not knowledge. We wanted people to add a post and have other users vote on it but not comment. The issue with comments is people can vote on them and it adds it to the...
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It would be nice if they could export to excel so they could chart data
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Rosa López - perfect thank you
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I don't want to hide the page - I want to hide some cases from the customer. We do a lot of maintenance, we want to track under the account but not have the customer see it
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Yes I have checked.. There are several but I was hoping to find someone on here that has used one that they have embedded into their community