Julia DiGregorio
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Atividade total40
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Última atividade
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Votos2
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Assinaturas16
Comentários
Votos em atividade por Julia DiGregorio-
Is there anyway to run a report on the original requester? One of our internal teams will raise cases on behalf of a customer, and after it is submitted we will tie it to the correct contact. I...
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I was told that I need to create a dashboard for each customer. Can this be done with one dashboard and the customer only sees data relevant to them
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Johan Billow - unfortunately, there is no way to do what you are thinking. I have been down the path with Zendesk in the past. If the report contains customer specific data, it needs to be its ow...
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Zsa Trias Kevin Artaud we are having another issue with the update history report. I created a great report that shows open, solved, not solved, and pending month over month. Aside from not bei...
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I have one query that I use on 20 dashboards - it is really painful having to go through and update all the dashboards manually each time a query is changed
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Is there a limit on how many dashboards can be scheduled for the same day? We have 700 customers and scheduled a dashboard to be sent on the first of each month. We have scheduled about 200 dash...
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Dave Dyson I changed our brand name today but on the help center the footer and breadcrumbs all have the old name
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Walter Bellante Hello Walter - did I read this correctly? You will allow scheduling of dashboards and links on the professional version for external customers?
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Also - I am not seeing the option to schedule the dashboard, export a dashboard or download a report
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Can these user restrictions be used for customers. Meaning I created on dashboard with a permission call Ticket organization and select based on viewer. If so this would mean I could have one da...