Tony Maninha
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Atividade mais recente por Tony Maninha-
Tony Maninha comentou,
Maybe by 2033. Zendesk does not listen to their customers, sorry but it’s the truth.
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Tony Maninha comentou,
Nicole SaundersI think that we all also appreciate your enthusiasm but the lack of communication between ZD and their users is something that needs to be improved upon... Look what SF and SNow are ...
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Tony Maninha comentou,
Olá Ricardo PereiraEspero que esteja tudo bem consigo.In my scenario, we do need to have multiple categories. It gets me really upset the fact that we have been going on with this request for over ...
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Tony Maninha comentou,
Ricardo Pereira Katarzyna Karpinska This feature has been requested over 10 years ago by me and a few other folks. Lots of promises and nothing delivered, the same thing with the KCS module.Content...
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Tony Maninha comentou,
@Maring Why do you need to have workarounds and spend countless amounts of money in APIs, integration when Zendesk just needs to to fix what customers need? They said their priority was content blo...
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Tony Maninha comentou,
Last time I checked on a feature request it took ZD over 11 years to think about it, then they said it would be available soon and then it was not. I wish ZD Product managers could better listen to...
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Tony Maninha comentou,
Katarzyna Karpinska Andrew Nichols 10 years of waiting on this feature, is absolutely insane!
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Tony Maninha comentou,
@... Kasper,You might want to check your facts, I even went to ZD headquarters a few times in San Francisco. The feature was available and I have used it before and it was removed.Maybe you have be...
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Tony Maninha comentou,
@...Thank you for the reply.Kasper, I participated in the beta feature and those requirements when I worked for another company, and the KCS module that allowed the transfer of ticket notes to what...
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Tony Maninha comentou,
Kasper Sorensen Dear zendeskIt makes me really sad and disappointed that you guys don't really listen to the customer: KCS module and features were removed - we are unable to transfer ticket notes...