Ronald
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Atividade recente por Ronald-
I tried setting the table background color with an Inline style such as: <table style="background-color: #dcdcdc; This renders as expected in the WYSIWYG editor. However, when I preview the page t...
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Good point CJ Johnson, def not going to see any improvements to the original editor with the new dashboard in development. Would be great if they could release a new product/feature that is better ...
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Rohan Anderson Justin Dudek Very frustrating, I can relate!! I mistakenly began deleting things from the wrong dashboard tab and had to rebuild a big chunk of that tab. What got me was that no matt...
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How is it possible that my Average Full Resolution time for Q2 4/1/2022 - 6/30/2022 is MUCH higher than the Average Full Resolution time for those same groups during each individual month of Q2? Is...
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What happens with a breached SLA target when the submitter incorrectly labels a ticket which results it being routed to the wrong ticket group? Example - A ticket breaches the first reply SLA when ...
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Serge Mucibabic Thanks for sharing the support response with the calculated attribute for clickable ticket links in the Explore interface. That will surely come in handy. But I'm sorry to hear it h...
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Hi Serge Mucibabic! I guess I hadn't ever tried this in Excel because I'm running into this same issue trying it out now. It seems like even with the proper "autocorrect" settings Excel will only c...
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So essentially you need a way to populate a custom ticket field with the ticket's Support URL without using the {{ticket.id}} placeholder. One thought I had was you could use a webhook request to p...
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Why is the bookmark component important to you? What is the use case where this feature is most needed? How frequently do you use it? It’s important to me in two ways. [1] So that I don’t have to...
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Lindsay Alaimo I agree it's not clear at all and I don't like the way the notification configuration is done within the Slack app command and how the Slack webhook is posted to Slack for every sing...