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Paul Watson

Entrou em 19 de mai. de 2022

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Última atividade em 09 de jun. de 2023

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Paul Watson comentou,

ComentárioWorking with articles in the knowledge base

Morning

I can confirm this is now working for me.

Thanks for the quick response.

Paul

Exibir comentário · Publicado 09 de jun. de 2023 · Paul Watson

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Paul Watson comentou,

ComentárioWorking with articles in the knowledge base

Hi

Just started working with the gallery yesterday and I'm having the same problem as Aaron. I can see the images I've uploaded in the past couple of days but nothing else (despite it saying we have a few hundred uploaded).

Could you please post the resolution on here once you have investigated. Thanks.

Exibir comentário · Publicado 08 de jun. de 2023 · Paul Watson

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Paul Watson comentou,

ComentárioHow to manage the help center

Does the "learning" process happen in the background even if "related articles" is not switched on (displayed)?

For example, if we switch the feature off because results are not currently useful and then switch it back on in six months time, will the articles displayed reflect the six months of site usage?

Exibir comentário · Publicado 26 de jul. de 2022 · Paul Watson

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