Monika Kanomata
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Atividade recente por Monika Kanomata-
Update multiple macros or views at once
Hi Zendesk team, It would be great if we could update multiple macros or views by selecting them and add or remove specific condition values. As an example, we have same views per language and I ha...
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Find out what kind of Action is missing from Macros
Hi Zendesk team, Is there anyway to find out how many macros are missing specific Actions? For example, if we would like to see how many macros have topic Actions, but sub-topic actions are missing...
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Flag translations feature
Hi Zendesk team, Feature Request Summary: Pop up window to say Flagged all translations? Yes or No. Flagged translations for all languages automatically after the original source articles have b...
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Owner of the dashboard missing
Hi Zendesk team, There is no information who is the owner of the dashboard so when the message says contact the dashboard designer will not be helpful. Message: The dashboard does not exist or is n...
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Search Heading in Guide Search
Hi Zendesk team, I would like to see if we can find how many same heading from the all articles. I've tried adding the heading name in the All articles in the Guide search bar, but some articles di...
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Zippy Feature in Zendesk Guide
Hi Zendesk team, I recently started using the Zendesk Guide and it has been great! One feature I am looking for is a "Zippy" feature editing articles in Guide. This will allow opening and close the...
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Editing dashboard or queries with multiple people
RespondidaHi Zendesk team, I recently used the Zendesk Explore product. The UI is easy to navigate and user friendly. One thing I noticed that when you are editing dashboards or queries by other person, ot...
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Additional Operator "IN"
Hi Zendesk team, I would like to see if we could have additional operator IN in addition to the current conditions (Is, Is not, Less than, Greater than). I think having IN operator will no need to ...
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Automation Created Numbers
Hi Zendesk team, In the Trigger section, I see how many triggers created, but for automation section, I don't see the same information as the Trigger section. It would be useful to see how many aut...