David Fortich

1. Comunidade
2. Zendesk Suite Q&A
3. Customer Context View Language bug

If helpful, we've found that the issue seems to be due to the User context data being cached. It seems that changing a user's phone number does update the context tab, whereas changing their langua...

• Visualizar comentário
• David Fortich
• Criado 6 de julho de 2023 17:56
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Notification if No Email Address Associated with Requester

+1   There's also no easy workaround, since you can't create triggers to watch for this; there are no conditions that search for the requester's email.

• Visualizar comentário
• David Fortich
• Criado 26 de julho de 2022 22:55
• 5 votos