Maddy M

How do I add Webhooks in Zendesk Sell via API?

1. Comunidade
2. Zendesk Sell Q&A

I want details of actions performed on Zendesk Sell, If agent delete any contacts, Leads, I want a webhook to notify that, same if agent update any Contacts, Tasks.How do I add these Webhooks via API?

• Maddy M
• Criado 21 de setembro de 2023 12:29
• 1 seguidor
• 0 comentário
• 0 voto

Zendesk Support Attachment API

Respondida

1. Comunidade
2. Zendesk APIs

Hello, I am working on Zendesk Support Upload Files API, I am able to upload mp3 file using this API, the problem is uploaded file is not playable, on clicking the file it gets downloaded from the ...

• Maddy M
• Criado 13 de abril de 2023 12:56
• 2 seguidores
• 4 comentários
• 0 voto

Get current Open instanceGuid, from Multiple Tabs

1. Comunidade
2. Zendesk Apps Framework (ZAF) Q&A

I am trying to get instanceGuid of currently open tab, for example, in below Screenshot, we can see two users tab are open,1) Test User 742) Test User 102   Now, when I get all instances, using bel...

• Maddy M
• Criado 16 de março de 2023 10:10
• 2 seguidores
• 0 comentário
• 0 voto

Customer's phone on top_bar location

1. Comunidade
2. Zendesk Apps Framework (ZAF) Q&A

How do I get customer's phone number on my app's top_bar, as soon as agent visits the User-page or ticket-page?   I am building a app, that will have call functionality,So as soon as agent will vis...

• Maddy M
• Criado 7 de março de 2023 10:32
• 3 seguidores
• 3 comentários
• 0 voto

Send Notification to App

1. Comunidade
2. Zendesk APIs

I am working on Zendesk Support app,and trying to work with Send Notification to App    I have got the all parameters, but how do I get Auth parameters and support subdomain domain URL? (User token...

• Maddy M
• Criado 7 de março de 2023 07:42
• 2 seguidores
• 1 comentário
• 0 voto