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Caitlin Amoros

Entrou em 12 de dez. de 2022

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Última atividade em 19 de jan. de 2024

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Caitlin Amoros comentou,

ComentárioUsers, groups, and organizations

Ivan Miquiabas - Please see my comment above. I have tried to open a ticket but am being told that I am not an admin, even though I am. (See screenshot below confirming my role).

Exibir comentário · Publicado 19 de jan. de 2024 · Caitlin Amoros

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Caitlin Amoros comentou,

ComentárioUsers, groups, and organizations

I am having this same issue. I have 8 seats and only 6 assigned as either an agent or an admin, but it says 0/8 available. I've also tried using the chat bot to open a ticket but am being told by the bot that I am not an admin, which I am.

Exibir comentário · Publicado 18 de jan. de 2024 · Caitlin Amoros

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Caitlin Amoros criou uma publicação,

Publicação Feedback - Sales CRM (Sell)

Feature Request Summary: 

Zendesk Sell should have the ability to open multiple contacts/deals/leads in the same way that you can open multiple tabs in Zendesk Support.

Description/Use Cases: 

This would allow for quick navigation through Sell and save a ton of clicks.

Business impact of limitation or missing feature:

This is essential for our organization to be able to scale efficiently.

Publicado 26 de jan. de 2023 · Caitlin Amoros

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Caitlin Amoros comentou,

Comentário na comunidade Feedback - Sales CRM (Sell)

This is incredibly important to have in my organization. Is this feature on the roadmap?

Exibir comentário · Publicado 19 de dez. de 2022 · Caitlin Amoros

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Caitlin Amoros criou uma publicação,

Publicação Q&A - Sales CRM (Sell)

Hello,

While the Google Drive card is visible within a Deal card, it is not available within a Company or Contact card. Having this ability would be extremely beneficial for our Customer Success teams to have quick access to all relevant files pertaining to all of our customers, not just customers with active deals. 

Is this functionality in the roadmap? 

 

Thank you.

Publicado 12 de dez. de 2022 · Caitlin Amoros

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