Julian

1. Chat
2. ...
3. Setting up Zendesk Chat
4. Targeting key visitors with proactive chat

Is it possible to use this function also without an agent is online, so we can keep the function in offline mode but customers can email us instead?

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• Julian
• Criado 10 de junho de 2022 09:51
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Forwarding Emails to an external email

When can this be added finally?

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• Julian
• Criado 16 de maio de 2022 09:55
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Forwarding Emails to an external email

This is really urgent to be integrated. I worked with Freshdesk before and that is a standard tool to be able to send email to external users. Maybe better to swap to Freshdesk instead? When will y...

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• Julian
• Editado 16 de maio de 2022 09:56
• 1 voto