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Amanda Busby

Entrou em 10 de nov. de 2022

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Última atividade em 07 de fev. de 2025

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Atividade mais recente por Amanda Busby

Amanda Busby comentou,

Comentário na comunidade Feedback - Reporting and analytics (Explore)

+1

Exibir comentário · Publicado 07 de fev. de 2025 · Amanda Busby

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Amanda Busby comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

+1   Is there a potential ETA for this? October 2024 messages notes it was pushed but until when?

Exibir comentário · Publicado 05 de fev. de 2025 · Amanda Busby

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Amanda Busby comentou,

Comentário na comunidade Feedback - Reporting and analytics (Explore)

+1 My team loves the ability to drill in and see the same 17 attributes for each report. This would be a game changer for our reports as it would take hours even days less time to implement. 

Exibir comentário · Publicado 22 de abr. de 2024 · Amanda Busby

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Amanda Busby comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

+1

We need to be able to communicate with on-site technicians and end consumers within the same ticket. It should be easy to add a CC email instead of use a workaround noted with “only recommended for limited use as it is not a scalable alternative”. 

Please consider this feature as this active thread is now over 4 years old.

Exibir comentário · Publicado 18 de abr. de 2024 · Amanda Busby

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Amanda Busby comentou,

ComentárioGeneral questions about email and email template

+1 

Note from 2021 said this was being discussed in 2022. Have these discussions happened? What was the update?

This workaround article was also updated in February of this year. Any updates since then? 

Exibir comentário · Publicado 18 de abr. de 2024 · Amanda Busby

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Amanda Busby comentou,

Comentário na comunidade Feedback - Voice (Talk)

+1  Our agents would love to be able to put the call back in the same group they are in when all other agents are unavailable for a warm transfer.

Exibir comentário · Publicado 13 de nov. de 2023 · Amanda Busby

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Amanda Busby comentou,

Comentário na comunidade Feedback - Voice (Talk)

+1 would love to see the answer to this or a workaround to view when not enough coverage is in each Talk group

Exibir comentário · Publicado 02 de nov. de 2023 · Amanda Busby

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