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MT criou uma publicação,
iOS SDK indicate whether chat is online/offline before user initialising chat
RespondidaUnless I’ve misunderstood, using the Zopim iOS SDK, there’s no way to indicate to the user whether the chat service is online or not without the user initiating a chat. It's a poor experience for t...
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MT criou uma publicação,
User can delete name and email after chat initiates even if mandatory
Não planejadaEven if name and email are set as mandatory to initiate a chat, the user can then delete them out once the chat is initiated; rendering "mandatory" pointless. This causes difficulties for our agent...
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MT comentou,
Chat bot integration could be a really powerful evolution. As you suggested we’d consider it for deflecting chats to help center content. I’m straying off topic, but you mention using triggers to a...
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MT comentou,
Does Dexecure have a point? Can that script be minified further?