PM

Hello there,

I am also interested on Joonmo question. We would like to try to send users a reformulation of what's the 3 link articles contain (as we suspect the user don't read them). So it would consists in getting the 3 links generated by AnswerBot, the initial ticket description, and ask chatgpt to formulate a proper answer.

As I understood we can connect to chatgpt, but not sending the ticket description, is that correct ? 

Otherwise, do you plan to update the outputs of Answerbot soon?

thanks