Jeremy Browne

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Ticket creation heatmap

Would it be possible for me to set the "Tickets created - Hour" to a particular timezone? We have certain groups of agents operating in certain time zones; so it would be great if I could build thi...

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• Jeremy Browne
• Criado 16 de junho de 2022 06:43
• 0 voto

1. Comunidade
2. Feedback - Voice (Talk)
3. Zendesk Voice: New call notification through speakers, call through headset

+1

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• Jeremy Browne
• Criado 8 de junho de 2022 03:26
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Customizing Home Dashboard

I couldn't upvote this one enough. We use Zendesk with multiple brands configured and it would be great if I could filter the dashboard view to be specific to a brand.

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• Jeremy Browne
• Criado 30 de maio de 2022 04:30
• 2 votos