Claudia Garcia
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Claudia Garcia comentou,
Hi, I'm trying to create a report that shows me the number of tickets that were assigned to a escalations queue and then reassigned by the escalations associate back to the original group it came f...
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Claudia Garcia comentou,
Adding a comment here to resurface this request. Please give us a guided mode that allows for: - Queue-based guided mode (that allows you to pick from the groups that you already have)- Personal qu...