Glen Schneider
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Glen Schneider comentou,
Hi Dave, Thank you for the reply. The ticket is created into an earlier team that might go through 5 different values for the enquiry status before its moved to this team. But this team might take ...
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Glen Schneider criou uma publicação,
Explore - Number of tickets per day from a field value
Hi, I need to create a report showing when a ticket has changed a value in a custom field from any other value to a specific value.I.e Ticket 12345678Enquiry status = Sales enquiry or Lost contact ...
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Glen Schneider comentou,
Thanks Dane, I have mine set up now :)
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Glen Schneider comentou,
Can anyone instruct me how to make this happen using a webhook instead of a target?
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Glen Schneider comentou,
Completely agree with this. We are using 'lovely's views' which costs extra to our business and also uses the API which I already have a problem with hitting. I am not sure why the number 12 was ch...
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Glen Schneider criou uma publicação,
Report to show what page answer bot was engaged on
Hi, I am trying to figure out how to create a report which shows which URL's or pages answer bot was engaged From a users perspective it would be when I was on X page I started to talk to the answe...