Frank Ippolito
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Frank Ippolito comentou,
Newbie here: Forgive my ignorance, but does adding this banner require modifying code on our Zendesk site? On the GitHub page, you refer to opening the “HTML Tab in Zendesk”; how does one actually ...
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Frank Ippolito criou uma publicação,
Triggers on "Following"
I just wanted to second a feature request to add "Following" as a trigger condition for adding tags as requested in this post.https://support.zendesk.com/hc/en-us/community/posts/4408860883866-Foll...
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Frank Ippolito comentou,
I also cast my vote for note editing, even if it's just for admins. Not being able to edit a typo or add additional information to an existing note is infuriating. Other ticketing systems do offer ...